CDS Tech Store
Shipping & Delivery Policy
At CDS Tech Store, we strive to process and deliver your orders as quickly and safely as possible.
1. Order Processing
Orders are processed after successful payment confirmation.
Most orders are processed within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next business day.
2. Shipping
We deliver products across India through trusted courier and logistics partners.
Shipping availability may vary depending on your delivery location.
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
3. Delivery Time
CDS Tech Store makes every effort to process and dispatch orders as quickly as possible. However, delivery timelines may vary depending on product availability, procurement from suppliers (where applicable), courier service, and the delivery location.
Estimated Delivery Time (after order dispatch):
Metro Cities: Approximately 3–7 Business Days
Tier 2 & Tier 3 Cities: Approximately 4–8 Business Days
Remote & Rural Areas: Approximately 5–10 Business Days
Please note that the above timelines are estimated only and are not guaranteed delivery dates.
In certain cases, additional time may be required due to product availability, supplier procurement, public holidays, adverse weather conditions, transportation delays, courier service issues, government restrictions, or other unforeseen circumstances beyond our reasonable control.
If there is any significant delay in processing or dispatching your order, our customer support team will inform you at the earliest possible opportunity.
4. Order Tracking
Once your order has been shipped, you will receive the tracking details via Email, SMS, or WhatsApp (where applicable) so you can track your shipment.
5. Delivery Address
Please ensure that your shipping address, mobile number, and PIN code are accurate while placing your order.
CDS Tech Store shall not be be responsible for delays or failed deliveries due to incorrect or incomplete address information provided by the customer.
6. Delivery Attempts
Our courier partners may make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the shipment, the order may be returned to us.
Additional shipping charges may apply for re-dispatch of returned orders.
7. Damaged or Incorrect Orders
If you receive a damaged, defective, missing, or incorrect product, please contact us within 48 hours of delivery.
To help us resolve your request quickly, an unedited unboxing video showing the package being opened from the beginning is required. Claims submitted without a valid unboxing video may not be accepted.
8. Shipping Delays
While we make every effort to deliver your order on time, CDS Tech Store is not responsible for delays caused by courier companies, natural disasters, strikes, government restrictions, severe weather, or other circumstances beyond our reasonable control.
Need help?
If you have questions about this policy, contact our support team at cds@clouddigitech.com or call +91 83890 27333 / +91 86173 61830.