CDS Tech Store
Warranty Policy
At CDS Tech Store, we are committed to providing genuine products sourced from trusted distributors and authorized partners. Most products sold on our website are covered by the respective manufacturer's warranty, wherever applicable.
1. Manufacturer Warranty
Warranty coverage is provided by the respective product manufacturer and is subject to their terms and conditions.
The warranty period varies depending on the product and manufacturer.
Customers are advised to retain the original invoice, product packaging (where applicable), and warranty documents for future reference.
2. Warranty Claim Assistance
CDS Tech Store will make reasonable efforts to assist customers with the warranty claim process by providing purchase details, invoices, and guidance on contacting the authorized service Centre or manufacturer.
The final decision regarding warranty approval, repair, replacement, or rejection rests solely with the respective manufacturer or their authorized service provider.
3. Warranty Exclusions
The manufacturer's warranty generally does not cover damage caused by:
Warranty coverage may vary depending on the manufacturer and product.
- Physical damage, accidental breakage, or liquid damage.
- Improper installation or unauthorized modifications.
- Misuse, negligence, abuse, or improper handling.
- Electrical surges, fire, floods, or other external causes.
- Normal wear and tear or cosmetic damage that does not affect product functionality.
- Repairs performed by unauthorized persons or service centers.
4. Products Not Covered
Certain products, software, accessories, consumables, digital products, or items specifically marked as "No Manufacturer Warranty" may not be covered under a warranty. Please refer to the product description for warranty information before placing your order.
5. Customer Responsibilities
To ensure a smooth warranty claim process, customers should:
- Keep the original purchase invoice safely.
- Use the product according to the manufacturer's instructions.
- Report any manufacturing defects as soon as they are identified.
- Follow the warranty procedures specified by the manufacturer.
6. Limitation of Liability
CDS Tech Store acts as a retailer and does not independently provide manufacturer warranties unless specifically stated on the product page.
Our responsibility is limited to assisting customers with the warranty claim process. Warranty approvals, repairs, replacements, or claim rejections are solely at the discretion of the respective manufacturer or their authorized service provider.
Need help?
If you have questions about this policy, contact our support team at cds@clouddigitech.com or call +91 83890 27333 / +91 86173 61830.